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Dynamics CRM (Business Systems Analyst)

Dynamics CRM (Business Systems Analyst)

On behalf of our client, Procom is looking for Dynamics CRM.

Dynamics CRM (Business Systems Analyst) Skills

Job Details:

- Skills Required:

  • Over 5-9+ years experience as a Business/Systems Analyst
  • Government experience nice to have
  • MS Dynamics experience required 
  • Knowledge and experience on the implementation of different features of the CRM System 
  • Knowledge and experience of implementing CRM in a cloud environment
  • Demonstrated experience in providing quality assurance support and review of design builds and technical specifications
  • Experience in evaluating recommendations and ensuring all recommended solutions for improvement are congruent with the project goals and objectives
  • Experience translating complex business requirements and business processes into relevant functional and technical specifications and related business system design documents specifically around service request to back office work order systems
  • Experience conducting quality assurance reviews on the solution being implemented or developed, throughout the Systems Development Life Cycle, to ensure client needs and business requirements are met
  • Experience providing recommendations on the improvement of tools, techniques, standards and performance criteria to control the quality of application development initiatives
  • Experience defining, documenting, and maintaining policies, standard operating procedures, business system documentation and associated training plans for the use of an enterprise business system
  • Demonstrate awareness of privacy legislation on the collection and storage of sensitive data, policies and procedures that are tied to system functionality and understanding this relationship in a municipal environment
  • Experience documenting the dataflow for back office systems.
  • Excellent communications skills

Dynamics CRM (Business Systems Analyst) Start date

Mid November 2016

Dynamics CRM (Business Systems Analyst) Duration 

6 Months