Our Team

Frank McCrea
President & CEO

Frank McCrea founded the company in 1978 growing it to become the leading IT staffing services company in the country and one of Canada’s largest 500 corporations, according to Financial Post.

Mr. McCrea has been actively engaged in the Information Technology and Communication (ITC) sector over the past 35 years, including his role as founder of the National Association of Computer Consulting Businesses (NACCB) as well as President of the Association of Professional Computer Consultants (APCC).

Within the ITC community, Procom has also been recognized by the Branham Group as the largest IT staffing firm in Canada as well as one of Canada’s 50 Best Managed Companies being awarded a Platinum status as a 7 year + recipient.

A long-term resident of Toronto, Mr. McCrea holds a Bachelor of Science in Computer Science from the University of Western Ontario.

Kent McCrea
Chief Operating Officer

Kent McCrea oversees the company’s suite of Recruitment Services capabilities and back-end operations. His extensive experience in competitive analysis, financial management, business development and broad industry background serves to help deliver a better user experience for Procom Clients, Contractors and Internal staff.

As part of Procom’s continuous dedication to improvement, Mr. McCrea leads the major redevelopment of Procom’s back office systems, creating a new generation of mobile applications for Contractor and engagement management, as well as directing a business transformation initiative on Procom’s Recruitment Services training and service delivery platform.

Mr. McCrea also retains his position as Procom’s Ottawa business leader, guiding the company’s private and public sector services practice in the National Capital Region. Since assuming the role in 2009, he has increased Ottawa sales by 250% and significantly expanded Procom’s business presence across the Federal Government of Canada

A resident of Toronto, Mr. McCrea possesses a Masters of Business Administration from the University of Toronto Rotman School of Business and is a CFA Charterholder. He has also completed an undergraduate Honours Degree in Business Administration from the Wilfrid Laurier University.

André Couillard
President of Procom Quebec

André Couillard founded PQI in February 2000, growing it to become one of the leading IT staffing services divisions in the country. With over 800 Information Technology and Communication (ITC) Contractors working in Montreal and Quebec City and staffing over 100 permanent positions annually, Mr. Couillard has led PQI in generating revenue in excess of $80 million. PQI has been recognized eight times as one of Canada’s fastest growing companies by Canadian Business’ Profit Magazine.

Mr. Couillard has been an active member of the ITC sector for the past 25 years, including his role as Procom’s vice-president of Eastern Canada, where he succeeded in streamlining business operations for the Procom Group of Companies for Quebec and Atlantic Canada. Mr. Couillard is a member of the executive team of the Procom Group and a Platinum member of Canada’s Best Managed Companies for the last ten years.

A long-term resident of Montreal, Mr. Couillard holds a Bachelor of Commerce from the University of Toronto and an Executive MBA from Concordia University. With his four children, he is also very active in his local community volunteering his time in different sport teams.

Mark Galloway
Vice President of Business Development

Mark Galloway has been instrumental in the strategic expansion of Procom since joining in 1997, assisting in growing the company from $100 million to $1 billion in 2015.

With a diverse focus on process automation, strategic planning and a background in software development, Mr. Galloway has been actively engaged in the Contractor Workforce Management sector for the past 20 years, along with his role as president of NIAD Systems Inc. — a firm within the Procom Group of Companies.

Mr. Galloway is recognized within the Contractor Workforce Management community as a trusted leader in introducing industry best practices through transparency and education, providing the insights needed to optimize costs and reduce risks for Procom Clients.

Mr. Galloway is a board member at Ovarian Cancer Canada acting as chair of resource development, providing oversight and direction of OCC’s fundraising initiatives. A resident of Oakville, he holds a BBA from Laurier University and earned his MBA from York University.

Alex MacKenzie
Vice President of Business Development

Alex Mackenzie plays a key role in multiple positions within the company, including holding joint responsibility for Procom’s Toronto operations, leading the executive oversight of Procom’s Staffing Services business and spearheading executive corporate marketing and sponsorship efforts.

Mr. MacKenzie began his tenure at Procom in 1997 as an account manager working with strategic Procom Clients, strengthening the company’s position at the forefront of the Contract Workforce Management industry. His role in the company has evolved in conjunction with Procom’s tremendous growth.

Mr. MacKenzie sits on Procom’s Management Team, tasked with strategic planning and decision making for the organization. He sits on the board of directors for the National Association of Computer Consulting Businesses (NACCB) in Canada and is a well-respected member of the Staffing and Recruiting industry.

Growing up in Thunder Bay, Ontario, Mr. Mackenzie graduated from Lakehead University with an Honours Bachelor of Commerce in 1994.

Loretta Wallace
Vice President, Western Branches

Loretta Wallace leads the vision, direction and growth of the company’s Calgary, Vancouver, Edmonton and Texas locations, directing expansion and acquisition strategies, suite of services and business development initiatives across all five locations.

Mrs. Wallace’s 18 years of Contract Workforce Management experience and tactical guidance has strengthened the company’s presence in Western Canada and Southern United States with the opening of a second Texas location and new offices in Vancouver and Calgary in 2015.

Mrs. Wallace is a former teacher who holds a Bachelor of Science degree from Victoria University and a Bachelor of Education degree from Brock University. A resident of Calgary, she is a supporter of the Ovarian Cancer Society and Run for the Cure.

Luke Morrison
Managing Director of South Western Ontario

Luke Morrison founded the division in January 2001, growing Procom’s presence in the Kitchener and Waterloo region to over 100 IT professionals, managers, recruiters and staff in two offices. Mr. Morrison also acts as the national account manager, responsible for growing Procom’s high-level North American portfolios.

An advocate for technology startups and an active supporter in the Information Technology sector for over 15 years, Mr. Morrison is a member of several local organizations, including Communitech, CTT and the PMI, offering insights to entrepreneurs on how to start, manage and grow their IT businesses.

A resident of Waterloo, Mr. Morrison holds an Honours Bachelor Administration from Wilfrid Laurier University, belongs to the Association of Professional Computer Consultants (APCC) and is a tactical sales member of the Canadian chapter of National Association of Computer Consulting Business (NACCB).

Wendy Kennah
Director of Recruiting

Wendy Kennah oversees the leadership and accountability for the strategic direction, development and growth of Procom’s recruitment practices and policies since joining the company in 2008.

With extensive experience in recruitment, sourcing and direct headhunting, Mrs. Kennah’s dynamic and result-oriented approach to Contractor Workforce Management aided in the identification of processing gaps and areas of workflow improvement, leading to the successful implementation of Procom’s new Applicant Tracking and CRM System, streamlining workflow efficiency across all 14 North American locations.

Mrs. Kennah has been active in the Contract Workforce Management industry for over 17 years, including her former role as vice president of recruiting for Brainhunter, where she was directly responsible for the strategic acquisition and implementation of risk mitigation strategies.

Actively involved with Holiday Helpers charity for over 10 years, Mrs. Kennah joined the board in 2010 as donor coordinator. A resident of Toronto, she holds a diploma in Resource Management from Humber College and a HBA, Business Administration from the Ivey Business School at Western University.