The Procom Jobcast
The fact of the matter is, when it comes to facts, they do in fact matter. And there aren’t too many things that are more factual than numbers. Potential employers want to see what you’ve accomplished in your previous role, and unless you’re planning on Pinocchio ’ing your percentages, the numbers don’t lie. Here are the ones you want to highlight on your CV to prove you’re the real deal.
Metrics can show the improvements you’ve made in your roles, so you’ll want to highlight the increases and decreases you’ve achieved. These percentages include:
1. Targets achieved
Increased website traffic via social media by 30% within 90 days…
2. Service provision
Decreased escalations by 20% within first 30 days…
3. Costs saved
Reduced department spending by 15%…
Time is valuable, and what you do with it matters—to you, your employer and colleagues. Highlighting the following on your resume will demonstrate how you handle it wisely.
4. Completion dates
Delivered a transformation program 2 months ahead of schedule.
5. Time saving processes
Implemented new customer service process, saving staff an hour per day.
Stats on size can give potential employers a metric to quantify the impact you’ve had in your previous role and what you can handle. Show sizes of:
Managed a customer base of 20 Clients…
Lead a department team of 10 staff…
Managed a $1M expansion project…
If potential employers can see where you’ve been, it can give them a better idea of where you can go. So you’ll want to highlight your geographical impact by including:
9. Countries and cities
Trained new employees across 5 countries…
Managed regional sales teams across 5 offices…
Remember: When you’re in the market for employment, a lie will keep growing and growing until it’s a nose on your face. So stick to the numbers and you’re on your way.
Procom launches Client Connections to improve the direct sourcing process for employers and the contingent workforce
TORONTO, ONT.- Procom today announces the launch of Client Connections, an online recruitment and talent engagement platform that was developed to cater to the needs of contingent workers and the employer community. Procom has created Client Connections in support of Procom’s commitment to innovation and to recognizing opportunities and changes in the contingent workforce as they present themselves.
“If you look at the current contingent landscape, there is a big opportunity improve the way that contingent workers and the employers that use their services get and stay connected with each other. We see a future where both parties can leverage technology to easily create and maintain connections with each other and can quickly determine if and when an opportunity exists to work together. When that opportunity exists, the parties should not have to rely upon the traditional staffing agency to assist them in the process.
At Procom, we have a unique perspective on things as we have effectively been right in the middle of the contingent supply chain for almost 40 years. We’ve watched the growing trend toward Direct Sourcing in one form or another and rather than ignore the trend, we’ve created Client Connections to support it. We are approaching the Client Connections platform as one that will continue to evolve to support both stakeholder groups, eventually minimizing the need for the traditional staffing agencies to sit between them,” says Alex MacKenzie, Vice President of Business Development at Procom.
Procom is one of North America’s leading staffing and contract workforce services providers. Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 14 offices across North America, with over 8,500 skilled professionals currently on assignment.
About Client Connections
Client Connections is an online recruitment tool that has been designed and developed by Procom to assist contingent workers and the employer community in establishing their own personal talent networks among each other.
For more information on Client Connections visit www.clientconnections.com.
Like any relationship, there’s an initial attraction that must exist in order to peek one’s interest. And when it comes to Contractors and contracts, the same laws of attraction apply.
Procom polled over 3,000 Independent Contractors asking what aspect of their contract attracts them most to the job. Here’s what they said. Do you agree?
#1 CAREER GROWTH
29% of respondents would choose a contract that can help nurture and grow their career.
19% desire a contract that offers a work/life balance.
17% think money matters most.
13% are attracted to the types of technology they will be using.
#5 PROJECT ROLE
8% look at the type of role they are going to be playing within the organization.
7% Pay attention to the proximity of the contract to where they live.
4% believe the right cultural fit to be most important.
#8 PROJECT LENGTH
3% pick the duration of the project as their most attractive attribute.
When you’re on the look out for your next contract, what attracts you most? Let us know!
Internet sleuthing is a serious business. And if you’re in the business of becoming employed, you may feel obliged slip into the part of detective and Sherlock Holmes the company you’re seeking to work for. And if research is your first inclination, your deducing skills will likely lead you on the right path to employment. Here are 6 things you should find out online before you step through the door.
- The Reviews/testimonials
There’s something to be said about anonymity, and it’s probably that a lot more is said when you can say it anonymously. No one knows what it’s like to work for a company better than those previously or currently employed, and a site like Glassdoor features these types of reviews. Reviews can be public or anonymous, and the site also offers an overall rating of the company. If the potential employer has a low score or negative reviews, you can use this type of evidence to ask questions about internal policies and procedures. To the hiring manager, it appears as though you’re demonstrating interest in the company, but also, you’re uncovering the type of expectations that come with the role.
- The people
It’s an obvious but sometimes also the easiest piece in your recon to overlook. Before you meet in person, get to know your potential future boss, the hiring manager interviewing you and the managers you would be working with. You may uncover common LinkedIn connections, groups or industry networks.
- The competition
By understanding the industry, you’re demonstrating your knowledge of the market and what separates your potential employer from companies that sell a similar product or service. If you know the players, it’s easy to plot talking points and demonstrate your knowledge in what the company does (differently). And companies love when they’re noticed for these differentiating factors.
- The numbers
You know what they say, money talks. And if there’s some significant financial flags, it’s probably telling you that you need dig a little deeper. Sure, every company goes through ups and downs; start-ups can be high risk and large firms can fall prey to instabilities that can affect your role, so look for financial info that will give you some insights into the income. There’s a free site you can start with out of the UK called Duedil that can get you started.
- The culture
People do business with people, and they do it with the ones they like—and this also applies to your co-workers. Likability is the #1 factor when it comes to being hired, so take a look at the company’s online presence and social media; doing so will give you an idea as to whether or not you want to work with these types of people on a daily basis. Are you into a start-up culture but the company looks very corporate or vice versa? Finding out first will help you tailor your approach (and your interview outfit).
- The coverage
No news isn’t always good news, especially when it comes to trying to dig up press on a potential employer. However; scour away and try to find any recent press releases or announcements about growth, product launches, partnerships or events. This type of information opens the door for conversations about how you can add further value. Social media platforms are also gold mines for discovering how the brand engages with its Clients, customers and employees. Are there many brand and employee advocates shouting their praises or are there disgruntled trolls milling about badmouthing the business?
A job search isn’t always elementary, but follow these pre-interview tips and you’re a step closer to closing the case.
So, you’ve beaten the bots and impressed during your in-person interview, but once you’ve successfully taken on the hiring battle, you still have to win the performance war. Your previous experience may have helped you talk the talk, but when it comes to contract extensions, these tips will help to ensure you’re walking the walk—and demonstrating the qualities that could most likely help you strut into a permanent position.
1. Become indispensable
When you demonstrate your knowledge, enthusiasm and interest in existing projects other than your own and provide actionable insights that result in a successful execution, you’re demonstrating the value you bring to your other team members and the company. Sure, you were hired for a specific task, but your employer may not know what other talents you have to offer unless you reveal them, so take the initiative and look for opportunities to showcase your skills. They may say that no one is indispensable, but if you want to prove your worth as a full-time team member, demonstrate that you’re a worker that the team can’t imagine functioning without.
2. Build relationships
Good communication is great persuasion, so if you’re looking to become a part of a team, voice it with both your thoughts and actions. This doesn’t mean you need to be friends or socialize outside of work, but make an effort to be involved and be friendly at the office. If there’s additional training on offer, you should take it. Going above and beyond shows that you are willing to learn and that you take a keen interest in the company; this may even provide opportunities for networking. The goal is to make your presence known. So instead of sending an email, visit your colleagues or direct managers, volunteer for extra project activities outside your job description, represent your team at meetings or attend meetings so you can be more involved and meet a wider range of teams.
3. Avoid the office politics
The workplace is prime spotting ground for watching different breeds of humans interact outside their natural habitat, so it can prove difficult sometimes not to watch a show. However, you will be more highly regarded if you don’t get involved in the hunting and pecking order of the workplace and avoid office gossip.
4. Document your work
Whether you’re on contract or a permanent employee, it’s your responsibility to fill out your time-sheets, expense forms and any other paperwork in a timely fashion. This illustrates you’re responsible, reliable and organized. Sometimes, as a contract worker, you won’t be a regular part of the staff team and will get left out of what is the normal information flow. By taking the initiative on communications and providing critical updates to projects, you also demonstrate your strong skills in this area.
5. You want something? Ask for it.
If you want to be considered for a full time position, this isn’t the time to act like a wallflower and hope you’re simply picked for the part. If the timing is right, talk to the key decision maker and let your interest in a full time opening known.
If all the world’s a stage, then this performance is your audition. If none of these tactics work and your contract role truly has an inevitable end date, then concentrate on doing the best job possible for the employer. Then, several weeks before the scheduled end-date, set up a time with your manager and discuss your interest in their company and field, you may get a referral to another company if this one simply can’t hire you.
When you’re throwing your candidacy into the employment ring, you can expect to go round for round with the best of the best, and your resume is what’s going to be fighting the first one.
Potential employers are looking at your previous experience as a future investment, and if they’re going to invest, you’ve got to impress. Here’s how to Rocky your resume to ensure that it packs the type of punch that leaves an impact.
- Revenue generation
Sure, money isn’t everything, but it’s a pretty big something when you want to show what you’re worth to a potential employer. If you’re in a sales role, it’s easy to emphasize earned revenue, but when your position isn’t directly tied to money, you need to look higher within the company to find the impact of your work.
For example, consider:
- The monetary value of any improvements earned with a new solution you implemented.
- The value of a new service line that will create revenue opportunities.
- The impact of any new equipment you implemented that can improve production or order fulfillment.
- Costs saved
Do you know what’s just as attractive to potential employers as generating money? Saving it! Whether you’re working for a private firm, a non-profit or the government, every organization wants to save when balancing the books. So highlight any experience you have in implementing systems or technologies that were able to save on costs.
- People you’ve helped
Whether you’re working on your own or within a team, everyone answers to someone, and organizations want to see how you communicate within the workplace environment. In any role, you’ll most likely be responsible for supporting a number of colleagues or external individuals, so you want to highlight where you stand in your previous employers’ hierarchy- who did you support, who did you answer to and/or who depended on your work? If you can leave the impression that you’re heavily relied upon, recruiters and hiring managers will get an understanding of your value.
- Awards and recognition
A city pigeon is a wildly bold beast, but so is the eager candidate who likes to brag on his or her CV. There’s much to be mentioned about the humble brag, but not everyone can back up their claims with proof or peer recognition. Include any accolades on your resume that you’ve earned throughout your career—these things include everything from:
- Peer recognition
- Media mentions
- Industry-related courses
- Professional designations
Just remember, your recruiter can act as your coach, but when it comes to winning an interview, you’ve got to be prepared with a knock out resume.
Kent McCrea wins the National Capital’s Top Forty Under 40 Award
The Ottawa Business Journal and the Ottawa Chamber of Commerce recognizes and celebrates Kent’s achievements and vision as a next generation business leader.
TORONTO- Procom is thrilled to announce today that its Chief Operating Officer, Kent McCrea tops the National Capital’s list of Top Forty Under 40 business leaders, an honour recognized as one of the most coveted awards for young business professionals.
The Top Forty under 40 nominations invite businesses to elect leaders who are changing the way things are done,inspiring others and giving back to their community—all while being under the age of 40.
“Kent has been and continues to be a driving force behind Procom’s incredible growth. Kent has a strong vision for Procom and is laser-focused on creating the corporate infrastructure and business controls that will allow us to reach that vision. What makes this truly remarkable is that he is doing all of this while at the same time making his young family and his community a priority,” says Procom’s Vice President of Business Development, Alex MacKenzie.
Top Forty under 40 applications are evaluated by a panel of judges on the nominee’s business accomplishments, professional expertise and community involvement. Get the full list of winners here.
Procom is one of North America’s leading staffing and contract workforce services providers. A privately held company, Procom is deeply committed to continuous growth and improvement to the benefit of our Clients and our Consultants.
Successfully meeting the needs of Fortune 500 clients since 1978, Procom has 14 offices across North America, with over 8,500 skilled professionals currently on assignment.
About the Top Forty Under 40
The Ottawa Business Journal has been honouring the top 40 professionals under the age of 40 to highlight the talent within the National Capital Region for 20 straight years. Now, in partnership with the Ottawa Chamber of Commerce, OBJ has awarded individuals who reflect the economic diversity, entrepreneurial spirit and dynamism of Ottawa’s business community.
Winning a Forty Under 40 award is not only an honour for entrepreneurs and community leaders in the Nation’s Capital, it is an invitation to an exclusive club of the most high profile business people in the community. An annual award that recognizes those who show great business acumen and a passion for community development.
The thing about average is… well, it’s average.
And while Joe probably doesn’t fall victim to the recently minted millennial affliction known as FOMO (Fear of Missing Out), those who strive more towards the awesome spectrum still sometimes need a dose of inspiration.
Intimidation can often increase motivation, so if you’re intimidated by the prospect of living life average, here are 5 ways for the awesome-strivers to get more out of their job.
If you’re looking for a platform to prove that you’re management material, practice your leadership and people skills by mentoring a less experienced colleague or intern. Managing the betterment of someone else shows that you’re not only committed to the success of another person—but also yourself. It’s the type of professional and personal improvement that gets noticed by management.
- Take a course
Benjamin Franklin said, “An investment in knowledge pays the best interest,” and he was a pretty smart dude—and also, we agree. Taking an online course or in-class lessons will help fill the gaps in your industry knowledge and help you hone in on weak spots in your skill-set. Many reputable colleges and universities support free online programs, so you know your time is well spent. Also, a proactive approach to professional development is an admirable trait in itself.
- Become an online influencer
It’s pretty imperative for businesses and organizations to have a social media presence, and it’s also important for them to market themselves as not only a great place to work, but as experts in their field—kind of the same way Job Seekers need to market themselves as hirable and knowledgeable.
The emergence of social media as an extensive platform for networking and sharing company information, so why not help with yours– creating blog content and social updates? Understanding the online landscape, especially as we move more and more towards digitalization, is extremely valuable to your career when you’re equipped to keep up. Your abilities can also earn you positive feedback from the marketing team as you lighten their load with your tech-savvy creativity.
- Get charitable
When it comes to helping the less fortunate, donating your time or money is an overture that keeps on giving for everyone involved, and it can also give you a new perspective on your priorities. Some large organizations may already be supporting a cause, so ask HR how you can get involved. If there isn’t one, don’t be shy in presenting your case as to why there should be. The softer skills you learn from being selfless will go a long way to rounding out your profile in the eyes of employers, and it can also provide you with the push you may need to make your own goals a reality.
- Get involved
Building your internal network and making yourself known across your company offers an opportunity to increase your knowledge-level and visibility. At a minimum, join an internal committee or lend a hand in upcoming events. Show your desire to grow by making introductions and seeking opportunities to learn from the people around you who are more experienced. If you really want to go to the next level, inquire about your company’s internal or international mobility options. Completing a secondment in a different area, offering to visit other locations or volunteering for an internal transfer will not only show your commitment, but also gain you the opportunity to learn new skills and get a holistic view of your company’s operations.
You don’t need to keep up with the proverbial Joneses to keep your goals on track, but if you keep up with these tips, you’re on the road to personal and professional enlightenment.
Your resume is your first impression, and just like in-person encounters, you rarely get a second chance at making the first one count. The average length of time spent by a recruiter looking at a resume is 5-7 seconds, and that’s after the Applicant Tracking Software (ATS) eliminates 75% of submissions. Your headline is what will either entice hiring managers to read on or to move on to the next one, so use these three tips to turn your first impression into a lasting one.
The ATS robots read your resume before human hands pick it up, so you need to use keywords associated with the job description within the text. Include the job title as well. If you’re applying for a software developer position, your headline may read like this:
“Extensive knowledge as a [job title examples] systems architect and software developer – [key word examples]analysis, design, architecture, development and management of complex software solutions.”
Keep it clear and concise
When a recruiter is reading your headline, he or she shouldn’t have to read between the lines. Keep the text to one sentence in length that highlights your skills and experience directly related to the position.
“Highly qualified [job title] Java developer offering more than 5 years of [some related keywords]: web programming, multimedia content development, business analysis experience within [your field] industry.”
Create a new headline for each position you apply to
The rule of thumb is to have your resume specifically tailored to each position you apply to, and the same goes for your headline. Use specific stats or achievements if applicable.
“10 years of experience as a key [job title] R&D team leader who was responsible for [keywords] sourcing, purchasing and developing products from concept to commercialization, [quantifiable achievement] improving bottom-line sales by 30%.”
One liners can pack a powerful professional punch when delivered correctly. Incorporate these tips into your resume to capture the attention of potential employers and articulate your value proposition.
Are you socially savvy in your job search? Take our Friday Fun Quiz to find out!
That could be the beginning to a heinous knock knock joke… It might be opportunity knocking… or, at this time of year, that double rap tap-tap could be the tax man at your door. You can’t avoid him, and he can be quite persistent when he wants in your bank account. There’s no closing the windows and shutting the drapes when he comes a callin’, so when it’s time to dance to the tax man’s tune, don’t make these common missteps that will have him stepping on your toes and crippling your earnings.
- Choosing an accounting firm that won’t quote a fixed fee
First thing’s first—and this is numero uno. Your dedicated accountant should provide a very specific set of services like your tax return, VAT return and so on, but a really good accountant will go beyond. As an Independent Contractor, you need someone who you can pick up the phone to if you need tax advice, or to pick their brain about an aspect of your finances that’s bothering you—and you don’t want to be charged an extra fee for such conversations. A great firm will bundle this into a fixed monthly fee, so you always know where you stand.
- Not having a dedicated accountant
We mentioned a dedicated accountant in #1 because that’s what you need. You’re busy all day, every day running your business and its administrative side, so if you don’t have an accountant dedicated to your company, you may find yourself spending more time reminding them who you are rather than dealing with the issues that you need addressed. A dedicated point of contact—who knows you and your business from the beginning—will save you the trouble of groundhog day’ing it every time you pick up the phone.
- Choosing the first firm Google tells you to
Despite the world of e-Commerce and online buying being so thoroughly convenient, you may want to deviate from the typical Google search. It’s easy to stay close to home, so typing in what you want along with your hometown seems like a Google-go-to. But closer isn’t always better when it comes to accountancy. As already mentioned above, Independent Contractors need specialized services – so prioritize that, and don’t worry about where the right firm might be based.
- Assuming all accounting firms are the same
Just as your business specializes in a certain service, accountancy is the same. As an Independent Contractor, you need an accountant who not only understands the small business environment, but also one who has specific experience in dealing with contractor needs. This is especially important when it comes to giving advice on things like your expenditures and income reporting and other accountancy issues only affecting the contingent workforce.
So when you hear that rap-tap tap, open the door with a smile, because with the right accountant, the tax man’s knock can turn into opportunity knocking (and that may or may not have been a semi-heinous joke).
Please (do not) excuse the interruption. Because interruptions are time wasters. And there’s no time for time wasters when the clock is ticking on your job search. Whether you’re currently employed and seeking a change or dwelling within the realm of the “in-between,” by failing to prepare, you’re preparing to fail. And that type of preparation isn’t conducive to employment. So try these four time management tips instead.
Set up a work station
Ask yourself, where am I most comfortable? Do I work better at the coffee shop, at home or in the library? Sometimes a change in careers requires a change in scenery. So if you’re unemployed and at home all day, shake it up and take your laptop over to Starbucks. The goal is to be comfortable yet focused, so make sure to choose a workspace where you can tune into the job search and still tune out the distractions.
Have a schedule
If you say you’ll be researching for one full hour, clock yourself to be sure you’re meeting that commitment. And that doesn’t include travel time to the library, having that latté in the middle or talking to the person at the table next to you. It’s an hour of work. Hard, focused work. Make sure to stick to your priorities, and tackle the most important things first thing in the morning when you’re fresh and ready to go.
Only apply to jobs you’re qualified for
A good number to stick to for your job search is between 10-15 applications per week. There’s a stat that states only 35% of applicants are actually qualified for jobs they apply to, and since your resume should be tailored to each job opening, don’t waste your time on an application that will be sent to the wastebasket. Sure, you may have transferable or soft skills that can relate to the position, but if the job requires five years of experience and you’re a recent grad or have only two years under your belt, keep looking.
Sometimes going off the grid gets you on track. We have instant communication tools at our fingertips, but they can interrupt the thoughtful work required for your job search. It’s tempting to constantly tap into your email, but only do so no more than three times a day. Most job and career emails require thoughtful consideration, and even though you’re eager to hear back, a hiring manager receives up to 250 resumes per corporate job post. So Instead of waking up and immediately checking your email hopeful there is an interested employer, try starting your job search each day with a good breakfast and some light reading. You might even try meditating or getting a good workout.
Looking for a job is a job, and if a job is worth doing, it’s worth doing right. Right
It’s Monday morning, and let’s be real; the struggle can be so real right now. But here’s the thing about struggles: most of them only last as long as you let them, and Monday strife has the potential for a seven day expiry if you don’t take the preemptive approach to overcoming it’s obstacles.
But remember, Rome wasn’t built in a day, and in order to conquer the week, you may need to first start with the little things. Try some of these workplace life hacks that just may set the tone for a week of career domination.
So next time the alarm rings on a Monday, get up, eat breakfast…. and then ask yourself: What will I have for lunch with my pen fork?
Remember those times when things didn’t go your way and the only logical answer as to why you weren’t numero uno was that the human roadblock between you and your goal was obviously jealous of your awesomeness? Well, when it comes to your job search, the green eyed monster of envy probably isn’t rearing it’s ugly head (……unless it sprouts from the shoulders of the losing candidate). There could have been any number of reasons why you didn’t get the gig, and other than simply not being qualified, these could be one of them:
- The definition of the job changed
Over the course of interviewing several different candidates, the company may have decided to revise the job description all together. As a result, management may have also revised the required skills. It happens.
- They hired internally
It’s actually pretty common. Even if a hiring manager knows of a strong internal candidate, some companies require outside interviews to take place anyway. Hiring internally is a low-risk move and one many organizations will make if there’s a qualified candidate already on staff.
- They were looking for the right cultural fit (and you weren’t it)
Sure, you may be qualified, but did you really picture yourself working alongside these people on an almost daily basis? Maybe the hiring manager couldn’t, either. Personalities play a role in the employment game, and maybe you didn’t come across as someone who would fit in on the team.
- You couldn’t agree on salary
If you’re looking for more than the company is willing to pay, odds are you won’t be offered anything other than the good luck email.
- The interview was a ruse
Some companies have policies that a certain number of candidates has to be interviewed for each position—even when the hiring manager has already decided on whom to bring on board.
- You’re too attractive
Yep. Said it. It’s an ugly truth. Psychological studies have shown that there’s a hiring bias against particularly attractive women for some roles (guys, you’re apparently safe from such discriminations).
- There was a better candidate
People often identify themselves as perfect for the job, but for every qualified person, there’s another one. Fitting the qualifications listed on the job description doesn’t necessarily mean someone else isn’t a better fit overall.
- You simply blew it
Sometimes there’s no other reason for not landing the job other than you simply made a really bad impression. Maybe you weren’t prepared, your body language made you seem disinterested, maybe you came across as too arrogant or perhaps you just didn’t click with the hiring manager. Sometimes interviews go badly, and it’s best to just move on with these tips.
When it comes to job interviews, all you can really do is prepare as best you can to make an enthusiastic and professional bid for your candidacy. You won’t be hired for every position you interview for, but don’t let the set backs get you sidetracked, the reason you didn’t get hired could have nothing to do with you (or you really did just blow it).
You wouldn’t hire an electrician to fix your plumbing would you?
We went live over lunch to discuss the pros you need in your inner circle to help you maximize your consulting business. Watch the discussion and check below for some awesome professionals available to help you succeed.
Change doesn’t just happen. We have to make it happen, and each one of us can be a leader within our own spheres of influence. To raise our collective voice, we asked Procommers to shout out the powerful women of Procom who have been #BoldForChange.
You can see the results of our initiative for International Women’s Day by clicking here.